Customer Experience—How to Navigate the Journey Toward Customer-Centricity

Share This:

Every interaction with a consumer is a chance for a brand to surprise and delight—or a missed opportunity to do so. Topics in this webinar recording include:

 

  • How marketers are making improvements to the customer experience a priority
  • The effectiveness of data-driven marketing and channel-specific optimization to deliver across traditional and digital channels
  • What the realities are today for practitioners looking to reach the ultimate single customer view
  • How marketers are dealing with a consumer journey that’s no longer linear.

Hanapin resources

Never miss an update! Subscribe to weekly webinar invites & bi-weekly newsletter.